FAQ
BitPlay is an online sweepstakes platform that provides the latest online slot games and slots at the comfort of your home. We give you zero financial risks and 100% privacy due to the crypto solutions we offer. There are more than 500 unique games for you to enjoy with your friends and colleagues. You’re guaranteed to have the best time ever!
As of right now, there are 26 platforms that you can check out in BitPlay. The list includes Fire Kirin, Blue Dragon, Flamingo7, Redplay, Ultra Monster, V Power, X Game, Panda Master, Funzone, Orion Stars, Milky Way, Juwa, ICE8, ICE4, Golden Treasure, Game Vault, Vegas Sweeps, Paradise Casino, Gold Hunter, RiverSweeps Fun, EGame, Ultra Panda, VBlink, Admiral, and Lucky Dragon.
To register on BitPlay, Click on the “Sign up" button on the BitPlay official website. You'll be redirected to the registration pages, where you have to fill in all the necessary details. After the registration, your account will be pending while we approve your request. When your account gets approved, you’ll get a confirmation email with all the necessary details. You can also request to play on other platforms by clicking on your profile's “Platforms” tab.
The identity number is printed on all of your national identification documents, such as your ID-card, passport, residents permit etc.
In order to deposit, click on Deposit on the navigation bar. Deposit the amount you want to add and add it to the cart. Proceed to the checkout and select your preferred platform. Review the order and pay with either Bitcoin or Dogecoin. You can scan the QR code with your Bitcoin or Dogecoin wallet in the payment section or just send the amount to the shown BTC/DOGE address.
The weekly bonus is a chance for you to get a bonus every day of the week. But you can only use it once a day. Daily bonuses and User Role bonuses are included in your balance with the weekly bonuses, except coupon codes.
The speed of the bitcoin transfers are mostly dependent on the transaction speed/fee the sender chooses. If the sender is selecting to do the instant transaction or the transaction with the higher fee, it usually takes a short time to be completed. In general, it takes 0-3 hours for most of the transactions to be completed. We are processing the transactions within 30 minutes after we receive them. Whenever we receive the payment, you will receive an email that we have started to process your order. Please be informed that it is a normal procedure and we ask for your patience in this process.
In order to withdraw from BitPlay, sign in to your account and click on “Withdrawal.” On that page, you’ll have to fill a form that specifies the platform and the amount you want to withdraw. Usually, players often use Bitcoin for withdrawal, however, due to the high volume of transactions on the blockchain, we are unable to cash out winnings to players with Bitcoin. So instead, players can use Ethereum or Dogecoin for withdrawing funds. Make sure that you have provided your cryptocurrency wallet address by putting it on your profile before you complete other steps.
The process can take up to 48 hours because it includes the check on account, balance and sending the amount in Bitcoin, which delays sometimes due to the traffic on the crypto network. But do not worry, in most cases it takes way shorter than this!
- The users who did not make any load: Maximum $100 per day.
- The users who have a total load of less than $4000: Maximum $200 per day
- The users who have a total load of more than $4000: Maximum $300 per day.
- The users who have a total load of more than $8000: Maximum $400 per day.
- The users who have a total load of more than $16000: Maximum $500 per day.
- The users who have a total load of more than $32000: Maximum $600 per day.
- The users who have a total load of more than $64000: Maximum $700 per day.
- The users who have a total load of more than $128000: Maximum $1000 per day.
- The users who have a total load of more than $256000: Maximum $1500 per day.
- The users who have a total load of more than $500000: Maximum $2000 per day.
- The users who have a total load of more than $1000000: Unlimited
When you sign up at BitPlay, you are asked to verify your account. Depending on how much you deposit at the platform over a year span, you will complete the verification process a few times.
Players who initially deposited less than $500 need to verify their BitPlay accounts every month. If they deposited more than $500 up to $5.000, they only need to verify their gaming account twice a year. Moreover, users who deposit more than $5.000 up to $50.000 only need to verify the account once a year.
You can avoid the verification process as a whole once your deposit amount exceeds $50.000. The other option for players to avoid verification is by withdrawing 4 times less than what they actually deposited. So, if your total withdrawal amount is 4 times less than your total deposits at the platform, you do not have to complete the verification process at BitPlay.
Yes, you still need to get verified to withdraw the amount. However, if you accumulated rewards by just using the signup bonus and without actually depositing, you will have a daily withdrawal limit of $100.
To get verified on BitPlay, all you need to do is to submit a selfie while holding your ID card. This is applicable to users who deposited, won, and tried to withdraw the amount. On the other hand, for users who did not make a deposit and won through using the sign-up bonus, the verification steps are a little bit different.
To start the process, you need to provide a selfie with your ID Card while holding a paper on which the date of the verification and the website that you are trying to get verified is written. Make sure that the image is clear and the scripts on the paper are visible. Otherwise, it can delay the verification process. To finalize, submit the documents and check your email afterward to get updates.
If a user is found to be committing fraud and has made a deposit, they’ll be suspended from the site for one week. If the person hasn’t made any deposits, the suspension will continue for three months. We caution any player to stay away from fraudulent acts.
In that case, your account will be deactivated by BitPlay if the inactivity lasts longer than 60 days.
For account security reasons, we may ask you to upload a selfie along with a piece of paper with the date you took the picture and the name of the platform.
It's one of the many security measures we use to verify that we're talking to the actual account holder and not an imposter. We know how inconvenient this is. But it's essential to provide you with the best possible account security. That's why we require such information.
First, you, the BitPlay account holder, must take the selfie with a piece of paper that includes the date you took the picture. Any other person will be rejected. Second, the platform’'s name and date should be handwritten to avoid computer-edited requests. You can use the image below as a reference:
You can send the file via email. However, we strongly advise you to check the email you received to send the images.
In order to be able to make a withdrawal request you need to play all the bonus or make a deposit and win. The balance cannot be withdrawn after it is added without playing.
A BTC wallet address is similar to a bank account number. It's a unique 26-35 digit combination of letters and numbers and it looks something like this: 1ExAmpLe0FaBiTco1NADr3sSV5tsGaMF6hd.
In order to play games, first you need to register on the website. After registering, when we approve your account, you’ll get a confirmation email with all the necessary details. You can also request to play on other platforms by clicking on your profile's “Platforms” tab.
As you enter your BitPlay account you will find the profile tab on your account. All you need to do is to click on that tab to copy the referral code and send it to your friends. As your friends use the referral code when signing up at BitPlay, and deposit at least $10, both of you will be granted $10 worth of free credits.
You have to download Cashapp. In the app, tap on the rising curve icon. Two available options, Bitcoin and Buy Stocks will be shown. Select Bitcoin, tap the buy button, and specify the amount you want to purchase. Click next. A confirmation screen will appear where you’ll see full details of the transaction. Complete the transaction by clicking on the confirm button.
To receive Bitcoin, go to the Banking tab on the main screen, select Bitcoin and tap the deposit BTC. You can scan, copy or share your Cashapp Bitcoin address with Bitplay or an external wallet. If you want to send Bitcoin, select the Banking tab and select BTC. You can scan the QR code to send the BTC.
For the full explainer video, click here.
You can easily make all the mentioned transactions through Coinbase. See our detailed guide: https://bitplay.ag/coinbase/
You can easily make all the mentioned transactions through Kraken. See our detailed guide: https://bitplay.ag/kraken/
You can easily make all the mentioned transactions through Binance. See our detailed guide:https://bitplay.ag/binance/
Download Coinbase for your iPhone/Android device or use the desktop version. Set up an account, sign in and click “Trade”. Then Select DOGE in the “Buy” section, enter DOGE amount, choose payment method, and add your card details. Confirm the transaction after reviewing it.
To send DOGE, click the “Send” button, select DOGE, enter the DOGE amount and paste the receiver’s wallet address. As for receiving DOGE, you will need to click “Receive”, select DOGE, and share your DOGE address with the sender.
Register on Kraken, and top up the account. Then go to "Funding", click "Buy Crypto", select DOGE and enter the amount, press “Continue”, verify your account (if you are purchasing for the first time), and complete the transaction.
To send DOGE, go to "Funding" again, select DOGE, and click "Withdraw", add the receiver's address, enter the DOGE amount, and submit the transaction. As for receiving, go to "Funding", click "Deposit", generate a new address (if you don't have it yet), and share it with the sender.
Register on Binance, click "Buy Crypto" and use Credit/Debit card payment. Select DOGE and enter the amount. Proceed with the transaction by verifying your account and then completing the order by entering card details and confirming the purchase.
To send DOGE, hover over "Wallet" and then click "Overview". Press “Withdraw”, select DOGE, paste the wallet address, enter the amount, and confirm the transaction. To receive DOGE, go to "Deposit", click DOGE, select transaction network, copy the address, and share it.
Download Coinbase, go to “Trade”, select Ether (under the “Buy” section), enter the Ether amount, and choose the payment method. After entering the payment details, confirm the transaction.
To send Ether, click "Send", select Ether, and indicate the amount. Then paste receiver's address and submit the transaction. To receive Ether, go to "Receive", select Ether, and copy your Ether address.
Register on Kraken, top up the account, and then go to "Funding". Click "Buy Crypto", choose Ether, enter the fiat amount, proceed by verifying your account, and complete the transaction.
To send Ether, go to "Funding", select Ether, click "Withdraw", paste the receiver's wallet address, then indicate the amount and complete the transaction. To receive Ether, go to "Funding" again and now click "Deposit", generate a new address if you need it, and share it.
Go to Binance, click "Buy Crypto" by card (if you want to use a Credit/Debit Card). Then choose Ether, enter its amount, and proceed with verifying your account. Finally, complete the order by providing card details and confirming the transaction.
To send Ether, go to "Overview" by hovering over "Wallet". Then press "Withdraw", select Ether, paste the wallet address where you want to send your Ether, and indicate its amount. To receive Ether, go to the "Deposit" page, select Ether and transaction network, and copy the address to then share it.