Responsible Gaming Policy

Playing on BitPlay is all about having fun and excitement for most players. However, we understand that gaming can cause issues for some players, and understanding how our platform works before you start playing is a good first step toward keeping that experience a positive one.

International medical institutions agree that gaming addiction can cause a serious condition that can destroy lives. That's why BitPlay has put measures in place, like Responsible Gaming, to reduce the risks related to gaming addiction. This includes several steps to reduce the likelihood of adverse effects. We work to decrease these impacts if they do occur. We understand that education and knowledge about the risks of gaming are key tools in reducing negative side effects. Our goal is to help players exercise self-control so they don't encounter negative consequences.

What is Responsible Gaming?

Responsible gaming is an approach that encourages players to make wiser decisions and helps them control their finances. Responsible gaming measures are designed to prevent players from compulsive gaming.

Why Responsible Gaming is Important

Responsible Gaming is a very crucial matter for both players as well as gaming platforms. Responsible Gaming is a tool that helps to prevent social issues that might arise due to gaming addiction. This addiction can lead to even more serious issues, and the players might face harsh consequences as a result of this. On the other hand, Responsible Gaming measures create a safe, transparent as well as fair gaming environment which is crucial for both players and, most importantly, platform operators.

Helpful Measures for Responsible Gaming at BitPlay

The following are some useful measures for BitPlay's responsible gaming. We highly recommend that you consider this advice before registering. This will make sure gaming stays fun without any negative side effects:

Consider how much you can afford to spend before gaming.
Fight the urge to take significant risks to make up for previous losses. Social casino gaming is not a means of making money; it is entertainment.
Establish and adhere to a defined time for your gaming activity. Gaming shouldn't be the main focus of your life. Balance gaming with other interests.
Review your deposit settings and set a limit that fits your budget before you start playing.
Stay away from gaming while you're under a lot of stress, have depression, or other emotional strain. Also, avoid playing while under the influence of alcohol, drugs, or prescriptions.
Do not chase your losses. In other words, do not try to win back the money you lost while gaming.
Take breaks to refuel yourself if you feel tired or lose focus.
Opening more than one account per player is strictly prohibited and goes against our terms of use.

Protection of Minors

BitPlay does not allow anyone under 21 to create a player account. It is illegal for minors to participate in any type of gaming activity. Children and teenagers are not the target audience for our social gaming platform. We actively forbid and keep an eye on anyone under 21 trying to play on our platforms. We have sophisticated verification processes in place to detect children who are using our gaming platforms.

Even in the presence of an adult, those under 21 are not permitted to play. However, we understand that a large number of homes worldwide have easy access to the internet. Therefore, we advise setting up filtering software to prevent your kids from accessing particular websites and apps. Here are some of the software to consider:

Parental Guidelines:

When accessing BitPlay or any of our platforms on your computer, try not to let children get too close. Take special care to keep them from using your devices to access our services.
Keep your login credentials and deposit method out of children's reach.
Protect your gaming platforms with a strong password.
Teach your kids about the consequences of underage gaming as well as prohibiting laws.
Be cautious while allowing minors to access resources like mobile devices.

BitPlay understands that no system is perfect. So, if you know anyone registered with us below 21, please reach out to our customer support team or call us directly at +1 218 337 0777.